Statements do not print for one customer site
(Doc ID 2510057.1)
Last updated on DECEMBER 02, 2019
Applies to:Oracle Fusion Receivables Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.
Customer statements do not print for one specific customer site.
Please check if the customer have negative balance by following SQL:
select sum(Amount_Due_Remaining) from fusion.AR_PAYMENT_SCHEDULES_ALL where customer_id in (select cust_account_id from fusion.hz_cust_accounts where account_number='****'
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