My Oracle Support Banner

Statements do not print for one customer site (Doc ID 2510057.1)

Last updated on DECEMBER 02, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Goal

 Customer statements do not print for one specific customer site.

Please check if  the customer have negative  balance by following SQL:

select sum(Amount_Due_Remaining) from fusion.AR_PAYMENT_SCHEDULES_ALL where customer_id in (select cust_account_id from fusion.hz_cust_accounts where account_number='****'

 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.