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On Trying To Access Manage Element Entries Via Person Management, Error Is Received: "You Do Not Have Permission To Access This Information. Contact Your Help Desk. (FND-13)" (Doc ID 2510559.1)

Last updated on SEPTEMBER 10, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

User can not access manage Element Entries page:
"You do not have permission to access this information. Contact your help desk. (FND-13)"

1. go to My Client Groups;
2. Person Management;
3. Search for a Person;
4. highlight the person and click on the Actions button;
5. Payroll > Element Entries

or

1. go to My Client Groups;
2. Payroll > Element Entries
3. Search for a Person and click on it

Cause

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In this Document
Symptoms
Cause
Solution
References


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