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Case Reference Entries Missing (Doc ID 2510789.1)

Last updated on JUNE 09, 2020

Applies to:

Oracle Argus Safety Cloud Service - Version 7.0 and later
Oracle Argus Safety - Version 7.0.0 and later
Information in this document applies to any platform.

Symptoms

A review of the audit trail for a case shows that it initially had a case reference. The reference no longer appears in the Additional Information > References when the the case is opened and there is no record of it being deleted in the audit trail.

Cause

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In this Document
Symptoms
Cause
Solution
References


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