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Content and Experience Cloud Custom Role Grants Contributor Role but Assigned Users are Unable to see Folders (Doc ID 2511151.1)

Last updated on JULY 06, 2020

Applies to:

Content and Experience Cloud Classic - Version 18.1.2 and later
Content and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Service - Version 18.2.5 and later
Information in this document applies to any platform.

Symptoms

The user created a Custom Role that is used to grant the 'Contributor' role to new members of a Folder in Content and Experience Cloud, but users assigned the custom role are not able to see the folder they have been made member of.  Rather users have to be individually assigned the Contributor role specifically when made a member of the folder to see the Folder.   Is this expected behavior? 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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