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Place Order Requests Sometimes Are Getting Cancelled Without Being Sent Back To Oracle Commerce Cloud (Doc ID 2511540.1)

Last updated on DECEMBER 10, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Some orders from storefront are not sent to the external payment gateway which in turn does not call back with the order payment confirmation in OCC.

When attempting to complete order, I get redirected back to checkout page, with no errors or any messages indicating why the order didn't complete

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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