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Fault Received As Response In Batch Operation Of ICS Service Cloud Adapter (Doc ID 2511563.1)

Last updated on FEBRUARY 03, 2020

Applies to:

Integration Cloud Service - Version N/A and later
Information in this document applies to any platform.


When using create and update in a batch operation in ICS service cloud adapter. Noticed that in case of any failure,fault message is returned as a response by batch operation and ICS integration is marked as completed instead of faulted .Please see the below fault returned in a batch operation.

<nstrgmpr:BatchResponse xmlns:nstrgmpr="" xmlns="" xmlns:n0="" xmlns:n1="" xmlns:xsi="">
<nstrgmpr:RequestErrorFault xmlns:nstrgmpr="">
<n1:exceptionCode xmlns:nstrgmpr="">INVALID_FIELD</n1:exceptionCode>
<n1:exceptionMessage xmlns:nstrgmpr="">Cannot update non-existing object - action does not refer to an existing list entryWhile processing Contact->Emails(rno_v1_4::EmailList)->EmailList(rno_v1_4::Email[])->action(rnb_v1_4::ActionEnum)</n1:exceptionMessage>

 objective is to mark the integration as faulted in case of any error


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