Negative Invoiced Quantity After Canceling Unsubmitted PO matched Invoice from Supplier Portal
(Doc ID 2511617.1)
Last updated on AUGUST 31, 2022
Applies to:
Oracle Fusion Payables Cloud Service - Version 11.13.18.10.0 and laterOracle Fusion Supplier Portal Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.13.18.10.0 version, Manage Invoices-Audit Invoices
ACTUAL BEHAVIOR
---------------
When the invoice created but unsubmitted in supplier portal and it's cancelled, the billed quantity on the PO is negative instead of 0.
EXPECTED BEHAVIOR
-----------------------
Billed quantity should be greater than or equal to 0
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create invoice in Supplier Portal.
2. Match invoice lines.
3. Cancel invoice.
4. Create another invoice in Supplier Portal and match invoice lines to the same PO
5. Billed quantity is negative
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot make payments for their PO.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |