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Attempting to open EPRCS Report Results in "A Service Error Has Occurred" Message (Doc ID 2511648.1)

Last updated on JULY 18, 2019

Applies to:

Oracle Enterprise Performance Reporting Cloud Service - Version 19.02.79 and later
Information in this document applies to any platform.

Symptoms

Error Message similar to the following is displayed when attempting to open an EPRCS report:

    A service error has occurred.  Select "Provide Feedback" and contact Oracle Support.  Reference: ########-####-####-####-############

NOTE:  The above error message is generic in nature and is not limited to the issue described in this article.  To verify whether the solution provided is applicable, verify that the following conditions are also satisfied.

When opening the grid for the affected report in the Grid Editor, the Grid Title is undefined, but the "Show/Hide" property for the title is set to "Show"

Changes

Issue was first identified after application of the EPRCS 19.02 Update

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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