Account Assignment Error ZCA 210029 And The Process Is Freezing
(Doc ID 2512406.1)
Last updated on DECEMBER 22, 2020
Applies to:Oracle Fusion Sales Cloud Service - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
The issue can be reproduced with the following steps:
- Open "Accounts" > drill down to a specific Account
- Click on "Actions" > Run Assignment
- A pop-up is displayed with "Territories are not assigned to Sales Account - ZCA 210029" , and after pressing "OK", the process does not continue, the pop-up window remains open, and the user has to refresh entirely the page ot to click on the "Go back one page" in the browser to get rid of the pop-up error.
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