Statement of Earnings Dashboard Not Displaying Values for Specific Balances
(Doc ID 2512431.1)
Last updated on SEPTEMBER 24, 2020
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.02.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.02.0 version, Global Payroll
ACTUAL BEHAVIOR
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Statement of Earnings is not displaying correct deduction amount in the Payroll Dashboard even though the deductions are calculated via quickpay
EXPECTED BEHAVIOR
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The deduction should be correctly displayed in Payroll Dashboard.
STEPS
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The issue can be reproduced at will with the following steps:
1. Run quickpay
2. Check the results in Payroll Dashboard - no data for deductions
3. Check the result from Run Results - view the correct values of the deductions
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |