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Statement of Earnings Dashboard Not Displaying Values for Specific Balances (Doc ID 2512431.1)

Last updated on SEPTEMBER 24, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
Statement of Earnings is not displaying correct deduction amount in the Payroll Dashboard even though the deductions are calculated via quickpay


EXPECTED BEHAVIOR
-----------------------
The deduction should be correctly displayed in Payroll Dashboard.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run quickpay
2. Check the results in Payroll Dashboard - no data for deductions
3. Check the result from Run Results - view the correct values of the deductions

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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