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SERPROV Mismatch At Invoice Dimensions And Invoice Line Dimensions (Doc ID 2512897.1)

Last updated on FEBRUARY 17, 2021

Applies to:

Oracle Transportation Intelligence Cloud Service - Version 18 and later
Information in this document applies to any platform.

Symptoms

In FTI, Service Provider ID is different in Invoice Dimension and Invoice Line Dimension for the same Shipment.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create s Shipment and generate Invoice for a different Service Provider for the same Shipment.
2. In FTI check the Invoice Dimension and Invoice Line Dimension

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, reports generated form FTI are mismatching

Cause

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In this Document
Symptoms
Cause
Solution
References


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