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Too Many Matching Records Found (Doc ID 2513030.1)

Last updated on MARCH 22, 2021

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Accounts, Contacts, Households

ICS -Too many matching records found.

You have faced the problem is Too many matching records found;
You are trying to merge 3000 customer from core banking WS to Sales Cloud throw ICS, but You faced this problem
"Too many matching records found. Specify additional criteria to limit the number of records", You checked the sales cloud side and no error after handling data that coming ws core banking.

The ICS gives you error After accessing to 1526, and you can not understand this error and why occurs!


ERROR
-----------------------
Too many matching records found. Specify additional criteria to limit the number of records


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Execute ICS integration with OSC
2. Getting an error while connecting core banking WS


Cause

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In this Document
Symptoms
Cause
Solution
References


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