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Unable To Set Default Reply Account For Twitter (Doc ID 2513671.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Social Relationship Management Cloud Service - Version N/A and later
Information in this document applies to any platform.


 Users have to manually select the response channel each time the go to reply to a response within Engage. Is there a workout or solution to set response channels as default(locked) for our support team?


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