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You cannot save this address because at least one of the address elements is invalid. (HZ-120485) (Doc ID 2514119.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.13.18.10.0 version, Accounts, Contacts, Households

When attempting to create address in Sales Cloud and CDM,
the following error occurs.

ERROR
-----------------------
"You cannot save this address because at least one of the address elements is invalid. (HZ-120485)".


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to application
2. Create new account with address
3. get error
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create addresses on accounts.

Cause

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In this Document
Symptoms
Cause
Solution
References


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