My Oracle Support Banner

CEC Instance Intermittently Unresponsive with 504 errors: "Your connection has been lost. Any changes you made won't be saved. Click "refresh" to connect." (Doc ID 2514495.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

The CEC Instance becomes unresponsive Intermittently with 504 errors. This is observed directly from Web UI and when making calls to the rest API.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.