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Background Jobs Stuck in a Running State (Doc ID 2514672.1)

Last updated on OCTOBER 10, 2019

Applies to:

Oracle Primavera Cloud Service - Version 17.12.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Background jobs are stuck in running state.

EXPECTED BEHAVIOR

Background jobs complete successfully.


STEPS

The issue can be reproduced at will with the following steps:
   1. Login to Prime.
   2. Recalculate cost which creates a background job.
   3. Navigate to Background Services and note the job is stuck in a Running status.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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