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After Login Into Application, the HomePage Is Blank White And Can Not See Any Navigation Icons (Doc ID 2514840.1)

Last updated on MARCH 11, 2019

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Incentive Compensation - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

The instance has been working but today user noticed that certain navigation gives a blank white page / UI. 

ERROR
HTTP 500
OR
A problem occurred fetching a requested resource
OR
Blank White Page

 

STEPS
1. Login to HomePage ( https://<instance>.oraclecloud.com/fscmUI/faces/FuseWelcome )
2. User might get error or blank white screen

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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