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When Adding Direct Deposit Accounts The Additional Fields: Bank and Amount Are Not Populated (Doc ID 2515023.1)

Last updated on OCTOBER 05, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When trying to add a new Direct Deposit account, additional fields do not populate the screen unless engaging the drop down (which by default reads Direct Deposit) and selecting Check, then re-engaging the drop down and re-selecting Direct Deposit. Additionally, the dropdown reads Direct Deposit twice and Check twice, in that order.

EXPECTED BEHAVIOR
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Additional fields should be populated when select Payment Type and Percentage amount.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator/ Me/ Pay/ My Payment Methods. Click Add.
2. Fill:
What do you want to call this payment method? : Vacation Fund
*Payment Type : Direct Deposit . Mention : Direct Deposit is showing twice in the drop down list . Additional fields not populated.
3. Choose Check. Additional fields are populated
4. Choose Direct Deposit, Additional fields remain populated : Bank and amount and new required fields are shown.


Cause

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In this Document
Symptoms
Cause
Solution
References


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