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When Adding Direct Deposit Accounts The Additional Fields: Bank and Amount Are Not Populated (Doc ID 2515023.1)

Last updated on JUNE 17, 2022

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version and later
Information in this document applies to any platform.


When trying to add a new Direct Deposit account, additional fields do not populate the screen unless engaging the drop down (which by default reads Direct Deposit) and selecting Check, then re-engaging the drop down and re-selecting Direct Deposit. Additionally, the dropdown reads Direct Deposit twice and Check twice, in that order.

Additional fields should be populated when select Payment Type and Percentage amount.

The issue can be reproduced at will with the following steps:
1. Navigator/ Me/ Pay/ My Payment Methods. Click Add.
2. Fill:
What do you want to call this payment method? : Vacation Fund
*Payment Type : Direct Deposit . Mention : Direct Deposit is showing twice in the drop down list . Additional fields not populated.
3. Choose Check. Additional fields are populated
4. Choose Direct Deposit, Additional fields remain populated : Bank and amount and new required fields are shown.


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