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IDCS Groups and Users are not Available for Use in Content and Experience Cloud Classic (Doc ID 2515239.1)

Last updated on JULY 06, 2020

Applies to:

Content and Experience Cloud Classic - Version 18.4.1 and later
Content and Experience Cloud - Version N/A and later
Content and Experience Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

We configured a new Content and Experience Cloud Classic instance and created a group and then added users to this group with IDCS.  We do not see these new users in the Content and Experience Cloud Classic service instance so we are not able to add members/users to any documents/conversations for collaboration in CEC-C



Cause

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In this Document
Symptoms
Cause
Solution


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