My Oracle Support Banner

'Interaction History' Sub Tab Not Present When Navigation From Related Object to Service Request Detail Page (Doc ID 2515340.1)

Last updated on JULY 15, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Goal

'Interaction History' Sub tab in Service request detail page. 

-Difference in sub tab of Service Request when Navigation from SR landing page vs navigation from related object .

-Difference in sub tab of Service Request in modal pop-up vs Dynamic tabs.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.