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Oracle Fusion Recruiting Cloud: Error Message In Approval Task (Doc ID 2515733.1)

Last updated on MAY 06, 2019

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Approval & Notification

When going into the Requisition Approval task as approval assignee, we receive an error message.

ERROR
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'The notification content is not available at this time: Contact your help desk'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Step 1: Go into Hiring and raise a requisition
Step 2: Complete the requisition creation and Select Submit Job under actions - which is the request for approval
Step 3: Sign in as the approver (HR Manager) and go into notifications (the bell icon)
Step 4: Click into the action - (click the blue hyper link to bring up the full action)
Result = Error message received

Cause

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In this Document
Symptoms
Cause
Solution
References


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