Credit Memos Are NOT Attaching To Invoices With Zero Amount
(Doc ID 2515961.1)
Last updated on OCTOBER 11, 2019
Applies to:Oracle Fusion Project Billing Cloud Service - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
On : 184.108.40.206.0 version, Other Issues
Credit Memos are NOT attaching to invoices with zero amount so we can't proceed
Issue: We have a zero dollar credit memo in contracts, but it won't transfer and tie to the original invoice.
Steps to recreate:
1. Create Contract Invoice
2. Transfer to Receivables
3. Create Credit Memo and results in zero
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