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Intermittent: Document Manger, Upon Upload 'Upload Failed. Error: 503' Pops Up (Doc ID 2516077.1)

Last updated on APRIL 19, 2021

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

On Unifier : Any Version

Users are experiencing issues when uploading files to the Project/Shell Document Manager. The behavior is inconsistent - sometimes the file upload is successful and sometimes results in the error below:

ERROR
-----------------------
Upload Failed. Error: 503

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload files consistently.

Cause

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In this Document
Symptoms
Cause
Solution
References


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