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Procurement Contract Approval In Multiple Stages: After First Approver Approves, Contract Moves To Active (Doc ID 2516401.1)

Last updated on NOVEMBER 09, 2023

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Procurement

ACTUAL BEHAVIOR
---------------
Procurement Contract Approval is not working if approval is configured in multiple stages

1) Configure Contract Approval -> Approval configured in Stage 1 and Stage 2 level
2) Create a Contract and submit for Approval
3) Approval is getting routed to Stage 1 approvals but not moving to Stage 2

EXPECTED BEHAVIOR
-----------------------
The approval flow will go to the next approver

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create contract
2. Submit contract for approval
3. First approver approves
4. Contracts goes into Active
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve contracts as required

Cause

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In this Document
Symptoms
Cause
Solution
References


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