My Oracle Support Banner

FA: SCM: Shipping: Unable to Partial Ship a Sales Order With KIT Items (Doc ID 2516643.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

While trying to do the partial shipment of a sales order with KIT item it is throwing an error.

STEPS
-----------------------
1. Create a Sales Order with a KIT Item for 5 pieces with on-hand quantities

2. Run pick wave which moves

2a. KIT item Line Status - Staged
2b. Components Status - Released to Warehouse

3. Pick Confirm partial quantities from the Components which fulfills only for 2 KITS.

4. On the Manage Shipments - components show 2 picks are in Staged Status and All the 5 KIT Items are staged.

5. Back-order the 3 KIT Items to ship only 2 KITS.

6. Click Ship Confirm and we get an error.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.