My Oracle Support Banner

Search Results Product Sorting Is Not Working (Doc ID 2516821.1)

Last updated on JUNE 15, 2022

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Storefront

When attempting to sort (A-Z ,Z-A, Price H-L, Price L-H) on search results psge the following error occurs.

ERROR
-----------------------
com.endeca.infront.navigation.NavigationException: com.endeca.navigation.ENEException: HTTP Error 404 - Navigation


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Hit the site - https://ccstore-*****.oracleoutsourcing.com/***
2. Land on the product landing page. -https://ccstore****.oracleoutsourcing.com/***
3. Select any one option in refine by.
4. Select one of the sort by option.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.