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Defect: Large Size Documents Could Not Be Downloaded Using Document URL In Unifier (Doc ID 2516862.1)

Last updated on DECEMBER 03, 2019

Applies to:

Primavera Unifier Cloud Service - Version 18.8.5.0 to 18.8.7.0 [Release 18.8]
Primavera Unifier - Version 18.8.5.0 to 18.8.7.0 [Release 18.8]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 18.8.5.1

ACTUAL BEHAVIOR
---------------
Users are not able to download large documents using Document URL in Unifier.

EXPECTED BEHAVIOR
-----------------------
Users should be able to download large documents using Document URL in Unifier.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Sign into Unifier and navigate to any Document Manager workspace that has a file larger than 4 GB in file size
  2. Click Download, users are able to download it directly from Document Manager
  3. Select the same file, copy the Document URL under Properties tab
  4. Paste the URL in the browser, users are not able to download it

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot download big file using Document URL.

Cause

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In this Document
Symptoms
Cause
Solution
References


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