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Cannot Add Instagram Channel as a Resource (Doc ID 2517018.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Social Relationship Management Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

On : 19.02 version, Workflow & Automation > Resources

Cannot add Instagram channel due to error message "You have no Instagram available", as the "Select a stream" dropdown is emtpy.

ERROR
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"You have no Instagram available"

STEPS
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The issue can be reproduced at will with the following steps:
1. go to Workflow & Automation > Resources
2. Add new Stream > select Instagram type > click Add
3. error appears

Cause

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In this Document
Symptoms
Cause
Solution


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