How To Update Business Level In Collections Profile Tab For All Customer Via WebService or FBDI? (Doc ID 2517089.1)

Last updated on JULY 22, 2024

Applies to:

Goal

Uploading Customers via FBDE into Fusion Receivables application and will be implementing the Advanced Collections module. For all the uploaded customer as well as new customers, the Business Level field in the Profiles tab is currently defaulting as blank. In order for the client to use the collections module, this Business Level field needs to be populated with the value ‘Account’ as that is what is selected in the Collections preferences screen. 

Is there a way to upload the Business Level with the value of ‘Account’ for all the converted customers ? Manually updating this field for potentially thousands of customers is not a viable solution.
 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.