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Unable To Process Termination Life Event (Doc ID 2517310.1)

Last updated on SEPTEMBER 10, 2023

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

Unable to process Termination Life event


ERROR
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A caching error occurred in the routine ben_person_object.set_per_object. Contact your benefits administrator for a review of the data and the trace files. Context at the time of error: Person {PERSON_FULL_NAME}, Effective Date 0001-01-01.


STEPS
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The issue can be reproduced at will with the following steps:
1. Process termination event for employee
2. Error is thrown


Cause

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In this Document
Symptoms
Cause
Solution
References


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