My Oracle Support Banner

Not Able To Submit Order (Doc ID 2517421.1)

Last updated on MARCH 16, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

While submitting an order on storefront UI below error is seen and user's are not able to submit any order successfully.

The issue can be reproduced at will with the following steps:
1. Open storefront
2. Add a product to cart
3. It will ask to login, register or login to the account
4. Fulfill options to submit an order
5. Select payment mode
6. click on checkout button, error will be shown on UI page, order will not be submitted.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.