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Fusion UK Payroll: When Attempting to Apply Sickness Absence, an Error Occurs: PAY-1636341 - A source key must be provided for the source application. (Doc ID 2517439.1)

Last updated on OCTOBER 12, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.13.19.01.0. The note has been reviewed and is current for release 11.13.20.10.0.

Symptoms

When attempting to apply Sickness Absence, the following error occurs:

ERROR
-----------------------

Error in deleteing payroll data for absence, absenceEntryId: 300000021556324payrollMappingId :300000012028152 --AbsEvalAMImpl
Error stacktrace in deletion of payroll data for absence is: oracle.apps.fnd.applcore.messages.ApplcoreException: JBO-PAY:::PAY_IFACE_MAND_SRC_KEY: PAY-1636341A source key must be provided for the source application.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.Tried to re-apply the Absences and Run the Evaluate Absence Process. The system didn't populated Plan used for the applied leave.
2. Trace log of the process shows the stuck error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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