Unable to see Products From The Sales Catalog In other languages UI
(Doc ID 2517614.1)
Last updated on NOVEMBER 13, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.19.07.0 to 11.13.19.07.0 [Release 1.0]Oracle Fusion B2B Service Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.13.19.01.0 version, Sales, Sales Catalog
ACTUAL BEHAVIOR
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Error when selecting products from the sales catalog in spanish
In the menu of opportunities, when customer select a product from the sales catalog, if the session is in English it allows them to add products, but if the session is in Spanish, they do not see products from the subgroups
EXPECTED BEHAVIOR
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Products should show up even when session language is Spanish
STEPS
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The issue can be reproduced at will with the following steps:
In the menu of opportunities, when customer select a product from the sales catalog, if the session is in English it allows them to add products, but if the session is in Spanish, they do not see products from the subgroups
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |