Previously Working Corente Services Gateway to Corente Services Gateway Tunnel Broken After One Gateway Reboots
(Doc ID 2517626.1)
Last updated on JULY 19, 2021
Applies to:Oracle Compute Cloud Service - Version N/A and later
Information in this document applies to any platform.
The symptoms cover a rare but plausible scenario in specific conditions:
- The customer has multiple environments in the same region/zone (for example a development and production environment) in Oracle Cloud Infrastructure Classic (OCI-C).
- The customer connects these environments using Corente Service Gateways (CSG).
- The VPN tunnel between the CSGs worked without issue for a time.
- Following a condition that causes one (or both) of the CSGs to reboot (for example CSG upgrade or cloud infrastructure maintenance), the CSGs are no longer able to negotiate a VPN tunnel between each other.
Any change that may cause the gateways to reboot such as an infrastructure upgrade, infrastructure maintenance, or a CSG upgrade.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document