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Not Getting All Rates Using Rates And Routes In Rate Inquiry (Doc ID 2517841.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 18 to 19 [Release 18 to 19]
Information in this document applies to any platform.


Not getting all rates using Rates and Routes in RIQ.

When fetching the rates from OTM using RIQ with use of "Rate and Route" option then getting only the cheapest option.
but system is not showing all available rates options.

The issue can be reproduced at will with the following steps:
1. In OTM Application, Navigate to rate section --> use parameter select Ship from and ship to and see the available options.


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