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Error 'A connection to the server has failed. (status = 504)' Approving Workflow in Fusion Bell Icon UI (Doc ID 2518039.1)

Last updated on FEBRUARY 18, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to approving workflow by in the application.
the following error occurs.

ERROR

The Fusion Applications Bell Icon UI says "A connection to the server has failed. (status = 504)  "
 
The issue can be reproduced at will with the following steps:
1. Approve workflow in Fusion Applications Worklist

Performance Information Collected

collected Thread Dump of ESS_SOAServer_as4_01
collected HPROF of ESS_SOAServer_as4_01

Filename = ESS_SOAServer_as4_01_diagnostic.log

Cause

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In this Document
Symptoms
Cause
Solution
References


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