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"Promotion not found for the given id" Error Thrown when Searching for an Order (Doc ID 2518207.1)

Last updated on NOVEMBER 18, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

When customers search for specific orders, either in the agentUI or through API, a error message is thrown.

{"errorCode":"21001","message":"Promotion not found for the given id: promo123456.","status":"400"}

Changes

promo123456 was recently deleted from occs-admin -> Marketing

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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