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Unable to Read PDF Print Output (Text Is Garbled). (Doc ID 2518536.1)

Last updated on APRIL 06, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Primavera P6 Enterprise Project Portfolio Management - Version 18.8 and later
Primavera P6 Professional Project Management - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR:

The text of a PDF print is not displaying in readable text.

EXPECTED BEHAVIOR:

Print to PDF shows the information exactly as shown on screen/print preview.

STEPS:

The issue can be reproduced at will with the following steps:

  1. Sign in to P6 Pro Client.
  2. Open a Project.
  3. Go to File > Print.
  4. Print to Adobe PDF and view the file.

Cause

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In this Document
Symptoms
Cause
Solution


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