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AutoInvoice Reject Invoices From Order Management With Errors ORIG_SYSTEM_BILL_ADDRESS_ID Is Invalid, ORIG_SYSTEM_BILL_CUSTOMER_ID Is Invalid, ORIG_SYSTEM_BILL_ADDRESS_ID Is Invalid, SHIP_TO_PARTY_ID Is Invalid and SHIP_TO_PARTY_SITE_ID Is Invalid (Doc ID 2518672.1)

Last updated on DECEMBER 07, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.13.19.01.0 version, Moving data from order management to receivables, autoinvoice validation is ending with error


ERROR:
----------------
The original system bill-to customer address ID {ORIG_SYSTEM_BILL_ADDRESS_ID is invalid. (AutoInvoice import process error: {NULL.)
The original system bill-to customer ID {ORIG_SYSTEM_BILL_CUSTOMER_ID is invalid. (3XXXXXXX0)
The original system bill-to customer address ID {ORIG_SYSTEM_BILL_ADDRESS_ID is invalid. (AutoInvoice import process error: {NULL.)
The ship-to customer identifier {SHIP_TO_PARTY_ID is invalid. (3XXXXXXX76)
The ship-to party site identifier {SHIP_TO_PARTY_SITE_ID is invalid. The party site either does not exist or is not associated to the ship-to party. (3XXXXXXX89)

 

 

 

 

This case only applies when customer data was updated after the order was created. If that is not the case, you need to log a SR with Order Management to be sure the Order data is correct before to send to AR

 



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Tools > Scheduling Processes
3. Run Autoinvoice
4. Reviewed the report and observed errors mentioned appear



Cause

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In this Document
Symptoms
Cause
Solution


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