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Lockbox Exceptions 'Batch Contains Invalid Receipts' (Doc ID 2519003.1)

Last updated on AUGUST 16, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Receipts

Lockbox exceptions 'Batch contains invalid receipts'

For a new lockbox all receipts end up in the Lockbox Exceptions. See attached exception file for example. The proces status states: "Batch contains invalid receipts". However, all other lines in the file have the status "The receipt is valid".

How can we solve these exceptions and get the receipts created via the Lockbox?



ERROR
-----------------------

"Batch contains invalid receipts"



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. import receipts through Lockbox

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import receipts

Cause

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In this Document
Symptoms
Cause
Solution


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