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Payment File Not Transmitting To UCM (Doc ID 2519393.1)

Last updated on OCTOBER 28, 2019

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Manage Payments-Process Payment Files

ACTUAL BEHAVIOR
---------------
Payment File Not Transmitting to UCM

Customer has been transmitting the payment file to UCM account.
However, recently, the file is not getting transmitted to UCM account even though the process is successful.


EXPECTED BEHAVIOR
-----------------------
Customer expects to be able to find the Payment file in UCM, as per the process described in How To: Fusion Payment File Transmission Using Universal Content Managment (UCM) Protocol (Doc ID 1984935.1) .

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit PPR and select a Payment Process Profile which has Payment System Account, for which the transmission protocol does have UCM Upload Protocol.
2.Complete the action on the PPR.
3.Navigate to File Import and Export and search using the UCM account "/fin/payments/import".
4.Files generated in the last weeks are not displayed.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot find the Payment file on UCM and transmit them to the bank.
Logfile of Transmit Payment File does not show any error.

"oracle.apps.financials.payments.shared.util.publicEntity.common.util.UCMUtil::start
oracle.apps.financials.payments.sharedSetup.transmissions.publicModel.entity.TransmissionConfigurationEOImpl::handleResponsePayload: resp payload is empty.
oracle.apps.financials.payments.shared.util.ess.program.common.util.FormatProgramUtils::Transmission successful. So setting result status to TRANSMITTED"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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