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Fusion Canada Payroll: Canada Year End Reports Ouput Is Blank (with Example for the TRU Configuration for the Transmitter TRU and the Non-Transmitter TRU) (Doc ID 2520253.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.13.18.05.0. The note has been reviewed and is current for release 11.13.20.10.0.

Symptoms

ACTUAL BEHAVIOR
---------------
CA Year End Reports are blank

EXPECTED BEHAVIOR
-----------------------
CA Year End Reports to extract the archived data

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. successfully run the 'Archive End-of-Year Payroll Results' process (process has also picked up employee data).
2. ried to run the 'Run End-of-Year Reports' process and all of the outputs are blank.

Additional Details:
Trying to perform mock tests on our test instance for Canada Year End. As part of this I have run the 'Archive End-of-Year Payroll Results' process which completed successfully. This process has also picked up employee data.
Trying to run the 'Run End-of-Year Reports' process with various different parameters and all of the outputs are blank. None of them are generating any output even after the process completed successfully.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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