How To Translate The Values Of A Standard Lookup?
(Doc ID 2520321.1)
Last updated on APRIL 06, 2023
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.18.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.10.0 version, Leads, Sales Campaigns
ACTUAL BEHAVIOR
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There is a Standard Lookup field 'Lead Origin' in Lead entity.
The LOVs that are translated in Japanese (in Manage Standard Lookups) are not displaying the correct value in the same in drop-down list.
The translations that are set and the values that are visible in the drop-down list are not same.
For example in that field, there is a LOV value as "Contact initiated by customer" whose Japanese translation we want to keep is this "Contact initiated by customer / 顧客からの問い合わせ" but the actual value that is visible in the UI at record level is this "顧客からの問い合わせ" (the English part before the ' / ' are trimmed off).
EXPECTED BEHAVIOR
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The LOVs that are translated in Manage Standard Lookups to be visible the same in drop-down list.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |