My Oracle Support Banner

Batch Element Upload: After Downloading The Excel File I Dont Get Promoted To Log In (Doc ID 2521385.1)

Last updated on MARCH 01, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
I am trying to make use of the Batch Element Upload and i have installed the Download Desktop Integration on my system and ran it successfully.
Despite when I download the Excel File system would not pop me to log in page again after clicking on Enable Editing on the Excel sheet and i don't see the instruction or header on the excel sheet downloaded.
 

EXPECTED BEHAVIOR
-----------------------
To be able to utilize Payroll Batch Loader

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Payroll>Data exchange

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.