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Cannot Create Task "No Attribute Defined For Name" (Doc ID 2521520.1)

Last updated on NOVEMBER 26, 2019

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, CX Mobile Application

Cannot create task "No attribute defined for name"

Unable to create a task in CX Cloud Mobile. Receiving error: "No attribute defined for name disableAction" along with several other error messages. This was working just prior to weekend update: Summary: Oracle will apply Fusion Applications 19A and the March Maintenance Pack. Update occurred Friday March 15 - Saturday March 16.

ERROR
-----------------------
Receiving error: "No attribute defined for name disableAction"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Update to 19.01
2. Create task
3. Received error: "No attribute defined for name disableAction"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create task,Sales persons are using this feature daily for real time call reporting , this is affecting their daily activity.
This was working on phone before update. As soon as mobile got the update, this stopped working
This is not working for anyone, despite of device.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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