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Fusion Absence Management: ANC-3405096 - The selected plan does not have sufficient balance to complete the transaction (Doc ID 2521839.1)

Last updated on SEPTEMBER 07, 2020

Applies to:

Oracle Fusion Absence Management Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

Symptoms:

1) "The selected plan does not have sufficient balance to complete the transaction." error message is received when an absence is applied

2) Accrual is not calculated for employee when Calculate Accrual and Balances process is run

The ESS log capture the following message:

"Job errored with message: oracle.apps.fnd.applcore.messages.ApplcoreException: JBO-ANC:::ANC_INSUFFICIENT_BALANCE: <MESSAGE><NUMBER>ANC-3405096</NUMBER><TEXT>The selected plan does not have sufficient balance to complete the transaction.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>"

Changes

Starting with 18C, the code was changed to check negative balance when running accruals.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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