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About Engage reports (Doc ID 2522136.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Social Relationship Management Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

On : 19.02 version, Engage

Is it possible to review the historical responses that agents replied to customers, break down each agent’s data in one report and export this data through an Excel file?
 

Solution

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In this Document
Goal
Solution


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