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Error When Oracle Taleo LearnCenter User Selects "Forgot Password?" Link on Login Page: "There was an error retrieving your password recovery information" (Doc ID 2522296.1)

Last updated on OCTOBER 04, 2021

Applies to:

Oracle Taleo Learn Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

An Oracle Taleo LearnCenter user receives the following error message after selecting the Forgot Password? link on the login page to recover their password:

There was an error retrieving your password recovery information

Cause

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In this Document
Symptoms
Cause
Solution
References


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