Import Autoinvoice execution report has an error The total amount of the credit memo cannot exceed the balance of the debit item it is crediting (Doc ID 2522896.1)

Last updated on MARCH 31, 2023

Applies to:

Symptoms

On : NA version, Manage Project Contracts-Manage Project Contract Revenue

interproject contract billing invoices transfer to ar but fail autoinvoice import


ERROR
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1. The total amount of the credit memo cannot exceed the balance of the debit item it is crediting.

2. You cannot apply more than the original line amount.


STEPS
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The issue can be reproduced at will with the following steps:
1.Generate the contract invoice
2. Transfer to Receivables and run confirm invoice acceptance status in receivables
3.Create the credit memo and transfer invoice details to receivables
4.Import Autoinvoice have the rejections


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot import credit memo to AR

Changes

Cause

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