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Fusion Global Payroll: Gross Earnings Not Correctly Displayed In Statement of Earnings(SOE) Header When Grossup Element Present (Doc ID 2523159.1)

Last updated on SEPTEMBER 24, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.07.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Release : 11.13.18.10.0

Symptoms

ACTUAL BEHAVIOR
---------------
Gross earnings not correctly displayed in SOE Header when gross-up element present

EXPECTED BEHAVIOR
-----------------------
Gross earnings being correctly displayed in SOE Header when gross-up element is present

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. QuickPay being run for an employee for period 9 2018.
2. Employee gross earnings are £4169.16 but the SOE header only shows a value of £30.61.

Details:
Quickpay has been run for an employee for period 9 2018. The employee’s net pay is £4066.65, as shown in the header of the SOE. His gross earnings are £4169.16 but the SOE header only shows a value of £30.61.
£30.61 is the value for a net-to-gross payment called ‘Overnight Stay with Friends and Family’ and this is correct but why are the total gross earnings (£4169.16) not shown in the SOE header?

Cause

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In this Document
Symptoms
Cause
Solution
References


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